On the players packs:
Although I was not involved with the players packs, I did direct the tourney. We had a plan for pre-registration, and we stuck to that plan. Unfortunately when that plan went so good, we did not have a plan be to plan for the success of plan A. The end result was we failed, and the last 35 or 40 people who signed up the day of the show, did not get the premium players pack, and in some cases, as I am finding out, some players got a non-St. Louis like package, in fact it was not even close. The board has addressed this issue, and has contacted those parties for resolution.
On the start time change:
You are correct, I did not want to change the times, but I made that decision. Rock Spring, though a great course, was a logistical nightmare, and we did not understand that until the tourney was in progress.
Next year will have the big four and we should have the earlier tee-time in the program. My apologies, and my regrets.